Business Operations Associate

Full Time

Website ThoughtLine Technologies Pvt. Ltd.

Brief description:

•    Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries such as products, pricing, quotes and issues/concerns/orders, over tele calls, emails or face to face conversation.
•    Act as a liaison between clients/customers, and technical and marketing teams.
•    Understand business issues, operating business rules, data and processes
•    Incorporate process changes in response to evolving business needs.
•    Handling of accounts and finance data as and when.
•    Preform user acceptance testing for mobile application.
•    Operate business process for clients on a periodic basis. This could include synthesizing data, performing quality checks, creating reports, and monitoring customer transactions such as orders/queries/enquiries/feedback etc.
•    Update and maintain customer/business partner information database, promotional data of business partners and any other such activities to process and publish app content on regular basis.

Preferred skills:

•    Any graduate with 0 to 1 years of experience.
•    Ability to discuss strategic and sensitive issues
•    Looking for energetic candidates with good communication skills
•    Good Internet exposure and awareness of mobile apps is an added advantage.
•    Should be self motivated and well organized.
•    Excellent task management and organization skills.
•    Innate quality orientation with eye for detail.

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